SCHOLAR DIRECTORY

Bonnie Lauder is the Director of Quality at the Visiting Nurse Services of New York (VNSNY), Hospice and Palliative Program. She received her received her bachelor’s degree in nursing from the State University at Downstate, and a master’s in information systems from Pace University. She has been a Certified Healthcare Professional in Quality (CHPQ) since 1992, and she has a certificate in population health from Duke University.
She has 25 years of experience in the field of health care informatics and quality, having started her career at Mount Sinai Hospital where she established the first clinical information systems department. She has successfully designed and implemented core clinical and management care delivery systems across hospital and home care continuums using the Institute for Healthcare Improvement’s Collaborative Model for Achieving Breakthrough Improvement, and triple aim methodology of improving quality, reducing cost and increasing access to healthcare services.

In 2008, the New York State Medicaid Redesign Team credited Ms. Lauder with saving the state $100, 000,000 by building a systematic approach for identifying care needs for the Medicaid population and triggering the right resource for care delivery, reducing hospitalization by 10%; and redesigning the role of the Home Health Aide, building a tool for determining personnel care hours based on a patient needs assessment. She is a member of multiple New York State Delivery System Reform Incentive Payment (DSRIP) program committees, collaborating and implementing innovative processes across healthcare continuums.

Ms. Lauder has published on topics related to evidence-based care implemented at the interdisciplinary care team level. She is co-author of the Evidence Based Performance Improvement model used by organizations and Doctor of Nursing students to improve practice and lower cost. She contributed chapters to ANA’s selection of the best evidenced-based book for 2013, Teaching evidence-based practice in nursing: A guide for academic and clinical settings (2nd. Ed). NY: Springer.

As a clinical mentor and adjunct professor at the New York University School of Nursing, and Pace University School of Nursing, she mentors Doctor of Nursing Practice students in the implementation of evidence-based practice using triple aim methodology. In 2015, the New York University Doctor of Nursing Practice capstone project won the New York State Nursing Association Evidence-Based Practice Award for their implementation of the Teach-Back methodology at VNSNY, under Ms. Lauder’s leadership.